Below is a sample of what the default email the gift recipient receives looks like.

Store owners have full access the HTML that generates this email under Apps > Shopkeeper Gift Card Scheduler.

Changing the image

Perhaps the most common change is update the image used in this email from the default orange and gold one.

Here's how to do that:

  1. First, decide what image you'd like to use — typically your store logo or an image shaped like a credit card with your store logo on it works best. While you can use any size, we recommend 240 pixels wide by 160 high (or, to support high resolution devices, 480 pixels wide by 320 high).
  2. If you need to upload the image, we recommend using the Files tool in Shopify. Click here for instructions. After you upload the image, copy and paste the URL Shopify provides you. It should look something like this: https://cdn.shopify.com/s/files/1/0285/2506/8397/files/card-fd4b15ddcc3d3505fee3c54f36da76696244c344ddb6d22558b08bb8cf0cf9f9.jpg?v=1608824513
  3. Look for this code (note that the code after https://cdn.shopify.commight vary):
    <td><a href="{{url}}"><img src="https://cdn.shopify.com/shopifycloud/shopify/assets/themes_support/gift-card/card-fd4b15ddcc3d3505fee3c54f36da76696244c344ddb6d22558b08bb8cf0cf9f9.jpg" alt="Gift card image" width="240" height="160"></a></td>
  4. Delete the URL (or the one similar to it) shown in bold above (it typically starts with https://cdn.shopify.com/shopifycloud/shopify/assets/themes_support/gift-card/ and ends with .jpg). Be careful to keep the quotation marks.
  5. Place your cursor between the quotation marks and paste the entire URL for the image you want. Be sure it starts with https://cdn.shopify.com or it will not work.
  6. If your image is a different size, you will need to update the "width" and "height" values. You can also change the "alt" tag to something else if you'd like, including another language. If you use an image that is 480 by 320 pixels you do not need to change these values.

Advanced customizations

You can also make other edits to the HTML and CSS. However, we recommend doing this only if you are skilled with HTML and CSS. ShopKeeper cannot provide support for advanced customizations made to email code.