Shopkeeper Gift Card Scheduler FAQs

Is there a limit on how many gift card notifications I can send?
The base price includes up to 500 gift card notifications per month. If you exceed this amount, we will reach out to you to discuss additional pricing optio...
Wed, 13 Feb, 2019 at 7:13 PM
When can my customers scheduled their gift cards to be sent?
Your customers can select the date and time to have the gift card notification sent. Gift cards can be sent :00, :15, :30 or :45 after the hour in the time ...
Wed, 13 Feb, 2019 at 7:14 PM
Can customers send the gift card immediately?
Yes. Instead of scheduling the gift card notification for a future date or time, your customers can also opt to send the gift card notification immediately ...
Wed, 13 Feb, 2019 at 7:14 PM
Do I have to have any other apps for the gift card scheduler app to work?
No. While this app works great with our other gift card apps, none of the are required. Please note, however, you do need to have a Shopify plan that suppor...
Wed, 13 Feb, 2019 at 7:14 PM
What if the gift giver does not receive the email notification?
Shopkeeper Tools does not send the initial email to the gift giver (the person who purchased the gift card). Instead, these are sent by Shopify's serve...
Wed, 3 Jun, 2020 at 5:45 PM
What if the gift recipient does not receive the email notification?
If the gift recipient does not appear to have received the gift card notification initiated by the gift giver, here are some troubleshooting steps: Verify...
Wed, 3 Jun, 2020 at 5:50 PM