How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is ShopKeeper on my credit card statement?
How can I add gift cards to my Shopify store?
How do your gift card apps work with the Shopify POS system?
Why did you request access to my Shopify store?
Do you offer phone or live chat support?
View all 9
Can you install the app for me?
Do you offer refunds?
Shopkeeper Gift Card Apps
All Shopkeeper Gift Card Apps FAQs
What level of Shopify account is required to use your gift card apps?
Where do my customers enter the recipient's email address?
What happens to my gift cards if I cancel my app subscription?
Is there a limit on how many gift cards I can sell?
What features are missing from the free edition?
View all 30
Shopkeeper Branded Gift Cards App FAQs
How is the Branded Gift Card app different from your other apps?
File requirements for branded design files provided for integration
Providing your own images for branded designs
What kind of information and files should I send if you're designing my gift card?
Designing your branded gift card yourself.
View all 21
Shopkeeper Easy Gift Cards App FAQs
What does the 'easy' gift card app do?
What do the gift cards created by the 'easy' gift card app look like?
Can I offer more than one gift card design using the 'easy' app?
Customer previews of Easy Gift Cards
Shopkeeper Gift Card Scheduler FAQs
Is there a limit on how many gift card notifications I can send?
When can my customers schedule their gift cards to be sent?
Can customers send the gift card immediately?
Do I have to have any other apps for the gift card scheduler app to work?
What if the gift giver does not receive the email notification?
View all 18
Shopkeeper Magic Button App
Shopkeeper Magic Button FAQs
How is the Shopkeeper Magic button better than Shopify's new 'edit' button?
What happens when I click the magic button?
The Shopkeeper Magic button isn't working on one of my pages. Why?
Is there a free version of Shopkeeper Magic Button?
How will the Shopkeeper Magic Button save me time?
View all 10
Shopkeeper Global Content App
Using Shopkeeper Global Content
How do I get started?
How can I use the Shopkeeper Global Content app?
Creating new content
Using a content block
I see [gcontent] on my store pages; what's wrong?
View all 8
Help Desk Software
by Freshdesk Support Desk