Shopkeeper Tools

FAQ 6

• What is ShopkeeperTools.com/cc or Shopkeeper on my credit card statement?
• How can I add gift cards to my Shopify store?
• How do your gift card apps work with the Shopify POS system?
• Why did you request access to my Shopify store?
• Do you offer phone or live chat support?

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Getting Started 1

• Can you install the app for me?

Refunds 1

• Do you offer refunds?

All Shopkeeper Gift Card Apps FAQs 21

• What level of Shopify account is required to use your gift card apps?
• Where do my customers enter the recipient's email address?
• What happens to my gift cards if I cancel my app subscription?
• Is there a limit on how many gift cards I can sell?
• What features are missing from the free edition?

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Shopkeeper Branded Gift Cards App FAQs 13

• How is the Branded Gift Card app different from your other apps?
• What are the file requirements for branded design files provided for integration?
• Can I provide my own image files and graphics to be used in my design?
• What kind of information and files should I send if you're designing my gift card?
• Can I design my branded gift card by myself?

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Shopkeeper Easy Gift Cards App FAQs 3

• What does the 'easy' gift card app do?
• What do the gift cards created by the 'easy' gift card app look like?
• Can I offer more than one gift card design using the 'easy' app?

Shopkeeper Gift Card Scheduler FAQs 9

• Is there a limit on how many gift card notifications I can send?
• When can my customers schedule their gift cards to be sent?
• Can customers send the gift card immediately?
• Do I have to have any other apps for the gift card scheduler app to work?
• What if the gift giver does not receive the email notification?

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Shopkeeper Magic Button FAQs 10

• How is the Shopkeeper Magic button better than Shopify's new 'edit' button?
• What happens when I click the magic button?
• The Shopkeeper Magic button isn't working on one of my pages. Why?
• Is there a free version of Shopkeeper Magic Button?
• How will the Shopkeeper Magic Button save me time?

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Using Shopkeeper Global Content 7

• How do I get started?
• How can I use the Shopkeeper Global Content app?
• Creating new content
• Using a content block
• I see [gcontent] on my store pages; what's wrong?

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