FAQ

What is ShopkeeperTools.com/cc or Shopkeeper on my credit card statement?
If you see "ShopkeeperTools.com/cc" or "Shopkeeper" on your credit card statement, this means you were charged by ShopkeeperTools for an...
Fri, 20 Mar, 2020 at 4:35 PM
How can I add gift cards to my Shopify store?
While Shopkeeper Tools offers a variety of great tools that enhance Shopify's gift card feature, all of our services build off the existing platform Sh...
Thu, 9 Apr, 2020 at 12:57 PM
How do your gift card apps work with the Shopify POS system?
With our app, any gift card bought online can be redeemed via the Shopify POS apps as long as the customer has the gift card number with them.   Gift cards...
Fri, 10 Apr, 2020 at 8:58 AM
Why did you request access to my Shopify store?
If you need help with installing our apps or other assistance, we may request access to your store. We do this using Shopify's collaborator account fe...
Wed, 6 May, 2020 at 9:56 AM