ShopKeeper Branded Gift Cards App FAQs

Current branded gift card design and integration fees
Our Branded Gift Card app lets you use one or more of your own designs instead of our library of designs. You have the option of using our design services o...
Fri, 26 Nov, 2021 at 2:51 PM
What is the difference between design and integration?
Design services refers to when you, as the store owner, provide us with a creative brief or project description and, optionally, images, colors and fonts yo...
Tue, 5 May, 2020 at 9:49 AM
Can I customize the fonts on branded gift cards?
For branded gift cards where you pay either a design or integration fee, you can customize your fonts. Fonts cannot be customized on our free or pro plans. ...
Thu, 1 Oct, 2020 at 12:08 PM
Why does ShopKeeper charge for branded design integrations?
When customers want to design their branded gift card experience by providing us with files, we still charge an integration fee. We are often asked why we ...
Wed, 10 Nov, 2021 at 8:27 PM
What can and cannot be changed with branded gift card designs?
Please note that when ordering a branded design, there are limits on what can be changed. These limits apply to both designs we create and ones you design. ...
Fri, 5 Mar, 2021 at 10:40 AM
Uploading your branded designs
After subscribe to the branded gift card app and paying for integration services, you will need to send your files to us. Please be sure your files meet th...
Mon, 7 Dec, 2020 at 5:41 PM
Uninstalling the branded gift card app
We're sorry you've decided to uninstall our app, but we also want to make it easy for you to make changes to your store as needed. First, open you...
Mon, 28 Dec, 2020 at 8:57 AM
Multiple branded designs
Advanced users can let customers pick from two or more branded designs. This requires using this link and then activating the paid plan from within the app...
Thu, 11 Mar, 2021 at 3:57 PM
Customer previews of Branded Gift Cards
If you only have one branded design, to keep things as simple as possible, there is no preview link provided. Instead, we suggest using the product media ...
Thu, 18 Feb, 2021 at 4:20 PM
Image quality issues
Sometimes when previewing or viewing branded gift card designs, you may notice there are slight issues with "blurry" edges around your images, esp...
Mon, 21 Jun, 2021 at 2:37 PM